Got a New Phone? Whether Your eSIM Still Works Depends on Which Kind It Is

peter

2026-08-04

You changed handsets before the trip, or factory-reset the one you have. The first question is always the same: does the eSIM I already bought still work? There are two very different answers, so work out which case you are in first.

Carrier eSIMs and travel eSIMs behave differently

Type	Transferable?	How
Your home carrier eSIM	Usually yes	iPhone-to-iPhone Quick Transfer; otherwise ask the carrier to reissue
A travel eSIM	Usually not	The profile is tied to the handset it installed on; a new device normally needs a reissue
A travel eSIM already activated	No	The day count runs regardless
Bought but not yet installed	No problem at all	The QR code is unused — just scan it on the new phone

The last row is the important one. If you have not installed it yet, changing phones changes nothing. So if you already know a new handset is coming before you travel, do not install yet — wait for the new phone. That is by far the easiest path.

If it is already installed and you are switching

Do not delete the profile on the old phone. Once deleted it is almost always unrecoverable. Leave it in place.

Try the official transfer once. iPhone to iPhone: choose "Transfer from another iPhone" during setup, or Cellular → Add eSIM → Transfer from Nearby iPhone. Android and Pixel have equivalent flows.

Expect it to fail. Most travel eSIM profiles do not support transfer. That is not you doing it wrong.

Ask us. Send your order number and the current situation to LINE at @peanutmo / WhatsApp +886-921-963-203 and we can tell you whether the plan can be reissued.

Before you factory reset

⚠️ A reset wipes eSIM profiles. iPhone’s Erase All Content and Settings asks whether to keep your plans — read that screen before tapping.
⚠️ Ask before sending a phone for repair. Repairs often involve a reset or a board swap, and the eSIM goes with it.
⚠️ If you have not left yet, do not install yet. Worth repeating — it is the most effective precaution there is.

🐧 Peanutmo eSIM — money-back guarantee

📶 Native lines on the major local carrier in each destination
⚡ QR code emailed in about ten minutes. No SIM swap, no pickup queue
🛡️ Install or connection trouble? One-to-one help on LINE, refund if we cannot fix it

See all eSIM plans →　28 destinations

Changing phones and eSIM FAQ

I have not installed it yet. Does changing phones matter?

Not at all. The QR code is unused, so scan it on the new handset. If you know a new phone is coming, wait and install on that one.

Can a travel eSIM be moved to a new phone?

Usually not. Travel profiles are generally bound to the handset they installed on. The built-in transfer tools work well for carrier plans but rarely for travel eSIMs. Ask your provider about reissuing before you try.

I already deleted it. Is it gone?

It depends on the plan — some can be reissued, some cannot. This is exactly why we say ask before deleting. Send us your order number and we will check.

Will a repair wipe my eSIM?

Very likely. A reset or a mainboard swap both clear it. If a repair is due before you travel, buy after the repair, or tell us first.

Will Peanutmo reissue?

It depends on the plan and whether it has been used. If it has not been activated, we can usually help. Once it is activated and the day count has started, we cannot. Send your order number to LINE at @peanutmo / WhatsApp +886-921-963-203 and we will answer on the spot.

New phone, same easy setup

Not installed yet? Changing handsets costs you nothing · delivered in 10 minutes · LINE @peanutmo / WhatsApp +886-921-963-203

See all eSIM plans