Japan Suica 2026: deposits, expiry and refunds across the three versions

Suica now comes in several forms, and the deposit, expiry and refund rules differ enough that the wrong choice bites on your last day. Working from JR East's own guidance, here is how the standard Suica, Welcome Suica and Welcome Suica Mobile compare.

Suica options at a glance

TypeDepositValidityBalance refundableSuits
Standard Suica (card)¥500No expiryYes, less a ¥220 feeRepeat visitors who want to keep it
Welcome Suica (card)None28 daysPer official rulesA single short trip
Welcome Suica MobileNone180 days from issueNo — value lapses at expiryiPhone users who would rather skip a card

(Source: JR East official site, checked October 2026.) The column that catches people out is the last one: Welcome Suica Mobile is convenient, but the balance is not refunded, so top up to what you will actually spend.

Suica deposit and refund rules

The purchase price of a standard Suica already includes the ¥500 deposit. Cards are sold at ¥1,000, ¥2,000, ¥3,000, ¥4,000, ¥5,000 and ¥10,000; subtract the deposit for usable value.

  • Returning the card: you receive the ¥500 deposit and the remaining balance, less a ¥220 handling fee. JR East's example: ¥1,280 back on a ¥1,000 balance.
  • Whether to bother: if you expect to return to Japan within a year or two, keeping the card beats refunding it — a refund costs ¥220 and the next card costs another ¥500 deposit.
  • Unregistered cards: back on sale since 1 March 2025, available at JR East stations among other places.

Topping up: cash versus credit card

This is the detail most visitors get wrong.

1
Physical cards at ticket machines take cash only. Amounts of ¥500, ¥1,000, ¥2,000, ¥3,000, ¥5,000 or ¥10,000, with a ¥20,000 ceiling. A credit card cannot be used to load a Suica at the machine.
2
The mobile version takes credit cards. Welcome Suica Mobile can be topped up with a card registered to Apple Pay, or with cash at a ticket machine.
3
Carry some yen. If you plan to use a physical card, have cash on you when you land, or you cannot load it at the airport.
Getting online in Japan: Softbank, all of Japan including Okinawa
  • ・A native network rather than roaming — fast and stable, with data and duration both selectable
  • ・The first choice on iPhone; Android users should take the KDDI plan instead
  • ・Refund guaranteed if the signal is unstable or the plan goes completely unused
See Japan eSIM plans

Four things to know before relying on Welcome Suica Mobile

  • iPhone and Apple Watch only. Android users need a physical card.
  • 180 days of validity from the date of issue, after which the balance lapses.
  • No balance refunds. JR East states this plainly, so size your top-ups.
  • Some countries face restrictions on issuing or topping up, per JR East's own note — it may only work once you are in Japan, so it is worth a trial run before you fly.

It also works with Touch de Go! Shinkansen for reserved seats on JR East shinkansen services.

Why Suica and connectivity are worth arranging together

Issuing, topping up and checking a mobile Suica all need data. A physical card taps without a connection, but looking up routes, interchange times and last trains does not. The ten minutes after landing tend to be exactly when you need data most and have none.

OptionSuitsWatch out for
eSIMMost travellers; working on landingHandset must support eSIM; install before departure
Local physical SIMLong stays needing a Japanese numberAirport queue, and keeping your original SIM safe
International roamingTransits and very short tripsHigher rates; confirm the daily cap first
Station and convenience-store Wi-FiQuick lookupsA login step each time, and nothing while you are moving

The three Japan plans are compared in our Japan eSIM comparison, and the pre-arrival formality is covered in the Visit Japan Web guide.

Japan Suica: frequently asked questions

How much is the Suica deposit, and what do I get back?

JR East sets the deposit on a standard Suica at ¥500, included in the purchase price. On return you receive the ¥500 deposit plus your remaining balance, less a ¥220 handling fee — JR East's own example is ¥1,280 back on a ¥1,000 balance.

Are unregistered Suica cards on sale again?

Yes. Sales of unregistered Suica and PASMO cards resumed on 1 March 2025, per notices from the Tokyo Metropolitan Bureau of Transportation and Tokyo Metro. Suica is sold at JR East stations among other places; PASMO availability varies by operator.

How does Welcome Suica differ from a normal Suica?

Welcome Suica is the version for overseas visitors: no deposit, but valid for 28 days. A standard Suica carries the ¥500 deposit and no expiry. For a single short trip, Welcome Suica saves you dealing with a refund.

What is Welcome Suica Mobile, and does it work on Android?

It is JR East's smartphone version for overseas visitors, released on 6 March 2025. It currently supports iPhone and Apple Watch only — Android is not covered. It is valid for 180 days from issue, carries no deposit, and can be topped up with a credit card registered to Apple Pay or with cash at ticket machines.

Can I get a refund on the Welcome Suica Mobile balance?

No. JR East states that balances are not refunded, and any remaining value lapses when the validity period ends, so top up to what you expect to use.

Can I top up a Suica with a credit card at a ticket machine?

No. A physical Suica is topped up with cash at ticket machines, in amounts of ¥500, ¥1,000, ¥2,000, ¥3,000, ¥5,000 or ¥10,000, with a ¥20,000 balance ceiling. Credit-card top-ups go through the mobile version, using a card registered to Apple Pay.

Suica sorted — now the data
  • ・QR code emailed within about 10 minutes, so you can install before you leave
  • ・Refund guaranteed if the signal is unstable or the plan goes completely unused
  • ・LINE support at @peanutmo, 10:00–17:00 (UTC+8)
Choose a Japan eSIM

Installation takes about three minutes with our step-by-step setup guide.

Related reading

Visit Japan Web guide

Immigration and customs declarations online, including how the QR code is used.

Japan eSIM comparison

Softbank native, KDDI native and dual-carrier — which suits your handset.

What Japan's JESTA is

The pre-travel clearance targeted for fiscal 2028, transit passengers included.

How much eSIM data do you need

Real usage figures for navigation and transit lookups.

Sources and date checked
・Suica deposit, prices, top-up and refund rules: JR East official Suica page
・Welcome Suica validity and no-deposit terms: JR East official Welcome Suica page
・Welcome Suica Mobile release date, supported devices, 180-day validity, top-up methods and no-refund rule: JR East press release of 18 February 2025 and the official product page
・Resumption of unregistered Suica and PASMO sales on 1 March 2025: notices from the Tokyo Metropolitan Bureau of Transportation and Tokyo Metro
・Checked: 6 October 2026
Fares and service rules change; treat each operator's official site as authoritative before you travel.
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